Privacy Policy

GOOD DEAL ("GOOD DEAL," "we," "us," or "our") operates an online marketplace that enables user-to-user auctions and fixed-price listings with escrow-protected payments. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the platform, you consent to the practices described here.

We collect the following categories of information to operate the marketplace:

• Account information: your name, email address, hashed password, and role, provided during registration or Google sign-in.
• Listing & transaction data: product details, images, bid history, buy-now purchases, shipping addresses, and package dimensions you submit.
• Payment & escrow data: handled by our payment processor, Stripe. We do not store full card numbers on our servers.
• Device & usage details: IP address, browser type, device identifiers, and interaction logs used for security and analytics.
• Communications: messages you send to support or through platform notifications.

We use your information to:

• Process auctions, record bids, and facilitate buy-now purchases and escrow payments between buyers and sellers.
• Verify seller identity, enforce listing limits, and manage seller capacity and subscriptions.
• Detect fraud, prevent abuse, and maintain platform security.
• Send transactional and notification messages (outbid alerts, auction-ending reminders, dispute updates, payout status).
• Calculate and collect platform commission, and generate required tax forms.
• Comply with legal obligations and respond to lawful requests.

We do not sell your personal information to third parties.

GOOD DEAL uses Stripe for payment processing and escrow. When you make or receive a payment, your financial data (card numbers, bank details) is collected and secured by Stripe — a PCI-DSS compliant processor — and is never transmitted to or stored on GOOD DEAL's servers.

For auction and buy-now transactions, buyer funds are held in escrow until the item is confirmed delivered or the dispute window closes. Sellers receive payouts to their connected Stripe account minus the platform commission. Funds may be held, reversed, or refunded in accordance with Stripe's policies and our dispute resolution process.

We use local storage and essential cookies to keep you signed in, remember your preferences (such as language and recently viewed items), and analyze how the platform is used. We do not use cookies to sell your data or track you across third-party websites.

We share information only as necessary to operate the platform: with Stripe for payments, with shipping carriers as needed to fulfill deliveries, and with authorities when legally required. Sellers and buyers can see each other's usernames and listing details as part of transactions, but sensitive data such as full payment details is never shared between users.

• Transaction records: kept for up to 7 years to comply with tax, accounting, and legal requirements.
• Dispute evidence: retained for the duration of any open dispute plus 3 years.
• Account data: deleted or anonymized within 90 days of account closure, except where retention is legally required.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, and to object to certain processing. You may request these actions by contacting support through the in-app Help center, subject to legal retention obligations.

We use reasonable technical and organizational measures to protect your information. However, no system is perfectly secure. You can help by safeguarding your password and notifying us of any suspicious activity.

GOOD DEAL is not directed to children under 18, and we do not knowingly collect personal information from children. You must be at least 18 to create an account.

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform. Continued use after changes take effect constitutes acceptance of the revised policy.

Questions about this Privacy Policy can be directed to GOOD DEAL support through the in-app Help center.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, to request deletion, and to opt out of the sale or sharing of personal information. We do not sell your personal information. To exercise these rights, contact us through the in-app Help center.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have rights under the GDPR, including access, rectification, erasure, restriction, and portability. We process your data under our legitimate interests in operating the marketplace and our legal obligations for payment and tax compliance. International data transfers are protected by standard contractual clauses or equivalent safeguards.